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Matt Zayko

Matt Zayko is a change agent with over seventeen years experience leading lean enterprise improvements in numerous industries by helping them transform engineering, manufacturing, service processes, and operating systems in a variety of staff- and management-level roles under the guidance of former Toyota mentors and sensei.  This real world experience in business performance improvement through use of appropriate lean principles across global organizations and different cultures gives Matt insight into understanding and solving the unique challenges faced by companies working to improve to their ideal state.

Currently, Matt spends his time working with leading organizations in industries such as healthcare, retail, service, distribution, and manufacturing, as well as developing lean principles with systems thinking.  Matt works with companies to identify the core problems in order to understand and design their own operating systems by developing the thinking and learning necessary for deep step improvement to both existing and new operational value streams.  He has authored numerous works based on successful transformation, including articles that have been published in “Journal of Quality Engineering” and “IIE Solutions”, a chapter in the 1998 Shingo-Prize winning book “Becoming Lean”, and a pair of white papers for the Lean Enterprise Institute.  Matt is also a frequent presenter and speaker at conferences related to lean transformation.

After receiving a B.S. from Alma College in Physics and a M.S. from the University of Michigan at Ann Arbor in Industrial & Operations Engineering, Matt worked over a twelve-year period for Chrysler Corporation / University of Michigan, Gelman Sciences, General Motors / Delphi Corporation, and Pall Corporation before affiliating with various networks of lean practitioners and guides.  Matt is a long-time faculty member of the Lean Enterprise Institute (LEI, www.lean.org) and works closely with smaller, entrepreneurial-minded organizations, as well as larger, global companies.

Email: mzayko@umich.edu